Troubleshooting Network Scanner/Printer Issues: A Quick Fix Guide
Has your trusty network scanner or printer suddenly decided to stop cooperating? It was working perfectly fine yesterday, and oddly enough, it continues to work just fine on your other computer. What could be going on? Let’s dive into the mystery.
Common Culprit: WiFi Network Settings
One of the first things to check is your WiFi network connection. Are you still connected to WiFi? If so, here’s a scenario we’ve seen pop up quite a bit: Sometimes, your WiFi network setting can switch from "private" to "public." This often happens for security purposes—public networks are great for keeping your devices safe when you’re out and about. But at home, this shift can wreak havoc on your ability to scan or print documents.
When your network is set to "public," communication between your scanner/printer and your computer might be restricted. Changing the network setting back to "private" can often resolve the issue.
How to Change Your WiFi Network to Private
To fix this, follow these simple steps (specific steps may vary depending on your operating system):
Go to your computer's WiFi settings.
Find your connected network.
Change the network profile from "Public" to "Private."
Need Help? Give Us a Call
If adjusting the network settings doesn’t bring your scanner or printer back to life, don’t hesitate to reach out for professional support. Our team is ready to assist and can guide you through additional troubleshooting steps or provide solutions tailored to your setup.
Remember, tech hiccups are normal, but there's always a fix waiting to be discovered. Happy scanning and printing!