Troubleshooting Office 2024 Plugin Compatibility: Switching from 64-bit to 32-bit Version
Installing the latest version of Microsoft Office is usually an exciting upgrade. However, if you’ve recently installed Office 2024 and found that your essential plugins for programs like Goldmine, Sage, or Trialworks no longer work, you’re not alone. The default installation for Office 2024 is a 64-bit application, but not all plugins are compatible with this version.
Why the Issue Occurs
Office 2024 automatically installs as a 64-bit application to leverage higher RAM availability and potential performance improvements. However, some plugins—especially those for older or specialized software like Goldmine, Sage, and Trialworks—are only compatible with the 32-bit version of Office. This means that when you upgrade, these plugins won’t function correctly, disrupting your workflow.
The Solution: Installing 32-bit Office 2024
The good news is that there’s a straightforward solution: uninstalling the 64-bit version of Office 2024 and replacing it with the 32-bit version. Here’s a step-by-step guide to help you through this process:
Uninstall the 64-bit Version: Navigate to your computer’s Control Panel, find Microsoft Office 2024 in the list of installed programs, and select “Uninstall.”
Download the 32-bit Version: Visit the official Microsoft Office website and download the 32-bit version of Office 2024. Ensure you select the correct version during the download process.
Install the 32-bit Version: Once downloaded, run the installer and follow the on-screen prompts to install the 32-bit version of Office 2024.
Reinstall Your Plugins: After installing the 32-bit Office, reinstall any plugins that weren’t working with the 64-bit version. This should resolve any compatibility issues.
Need Help?
If you’re unsure about handling this process on your own, don’t worry. We’re here to assist you in fixing this and transitioning to the 32-bit version of Office 2024. Feel free to reach out if you have any questions or need further assistance. We're here to help! 😊