Understanding the Cost of IT Support: A Guide for Businesses

Introduction

As businesses increasingly rely on technology, having efficient and reliable IT support is crucial. At R-Tech Computers, we understand the importance of managing your IT infrastructure effectively. In this article, we’ll break down the costs associated with hiring us to handle your IT needs. Keep in mind that the figures provided are approximate and based on actual historical data.

Cost Breakdown by Firm Size

1. 12-Man Legal Firm

  • 2021: Total cost: $8,000. Labor: $5,000.

  • 2022: Total cost: $17,000. Labor: $10,000 (major equipment upgrade).

  • 2023: Total cost: $7,000. Labor: $5,000.

Average per employee per year including some equipment: Approximately $900.

2. 9-Man Legal Firm

  • 2021: Total cost: $16,000. Labor: $10,000.

  • 2022: Total cost: $24,000. Labor: $13,000 (major equipment upgrade).

  • 2023: Total cost: $13,000. Labor: $10,000.

Average per employee per year including some equipment: Approximately $2,000.

3. 6-Man CPA Firm

  • 2021: Total cost: $7,000. Labor: $4,000.

  • 2022: Total cost: $27,000. Labor: $13,000 (major equipment upgrade).

  • 2023: Total cost: $7,000. Labor: $5,000.

Average per employee per year including some equipment: Approximately $2,300.

4. 4-Man CPA Firm

  • 2021: Total cost: $3,000. Labor: $1,000.

  • 2022: Total cost: $2,000. Labor: $1,000.

  • 2023: Total cost: $6,000. Labor: $3,000.

Average per employee per year including some equipment: Approximately $1,000.

5. 11-Man Architectural Firm

  • 2021: Total cost: $13,000. Labor: $6,000.

  • 2022: Total cost: $11,000. Labor: $7,000.

  • 2023: Total cost: $25,000. Labor: $11,000 (major equipment upgrade).

Average per employee per year including some equipment: Approximately $1,500.

Overall Average Cost

Considering all the firms, the overall average cost per employee per year including some equipment for IT support is approximately $1,600.  Remember this is an annual cost not a monthly cost and is an average.  Your situation may be slightly lower or higher depending on your individual needs.  The most expensive company out of these 5 clients was $2,300 per employe annually.

If we just look at the Labor costs, it works out to under $900 per employee annually.  

Conclusion

Remember that these figures do not include expenses like cloud services, cell phones, or other accessories. However, they do include servers and workstations, which we typically acquire for them. If you’re considering hiring R-Tech Computers for your IT support, this breakdown should give you a good idea of the costs involved.

Feel free to reach out to us for a personalized assessment tailored to your business needs. We’re here to ensure your technology runs smoothly, allowing you to focus on what matters most: growing your business.

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