Security Camera Systems: 4K vs 1080p, Wireless vs Wired

When it comes to setting up a camera system for your home or business, the choices can be overwhelming. Two of the main considerations are the resolution of the cameras—4K vs 1080p—and whether to go for wireless or wired systems. Here’s a breakdown of the pros and cons to help you make an informed decision.

Resolution: 4K vs 1080p Cameras

4K Cameras:

• Pros: Superior image quality with four times the resolution of 1080p. Ideal for large spaces where detail is crucial, such as facial features or license plates.

• Cons: Higher storage and bandwidth requirements due to larger video files. May require more advanced hardware for full resolution support.

1080p Cameras:

• Pros: Sufficient resolution for most standard surveillance needs, especially in smaller spaces. More efficient on storage and network resources.

• Cons: Less detail captured, which could be a drawback in scenarios where identifying fine details is important.

Connectivity: Wireless vs Wired Cameras

Wireless Cameras:

• Pros: Easy installation without the need for running cables. Flexibility in camera placement and easy to move if needed.

• Cons: Potential for bandwidth issues, especially with multiple cameras. Batteries need to be replaced or recharged, which can be inconvenient.

Wired Cameras:

• Pros: More reliable connection with consistent power supply. Typically offer better video and audio quality due to stable connection.

• Cons: Installation can be more complex and expensive due to cabling needs. Less flexibility in camera placement.

Storage Considerations

The amount of storage you need depends on several factors:

• Number of Cameras: More cameras will require more storage.

• Resolution: Higher resolution cameras like 4K will take up more storage space than 1080p.

• Recording Length: Continuous recording will require significantly more storage than motion-activated recording.

• Retention Period: The length of time you need to store footage. A standard is 30 days, but this can vary based on individual needs.

Choosing the right camera system is critical for effective surveillance. Consider your specific needs, the environment you’re monitoring, and how much detail you require from the footage. For personalized advice and to find the right solution for your situation, don’t hesitate to reach out at 818-347-1100.

Beware of Scammers: How They Sneak into Your System

In today’s digital age, scammers are becoming increasingly sophisticated in their methods to deceive and exploit unsuspecting individuals. Their tactics are designed to instill fear and urgency, clouding judgment and leading to hasty decisions. Here’s how they might be getting into your system:

Compromised Websites: Scammers often hack legitimate websites and redirect visitors to fraudulent pages that falsely alert them of a virus on their device.

Misleading Notifications: By enabling website notifications, users may receive alarming pop-ups in the corner of their screen, warning of a non-existent virus.

Phishing Emails: Unsolicited emails claiming you’ve made a purchase or renewing a subscription you never had, like antivirus software, are common phishing attempts.

These strategies aim to create panic. The scammers’ ultimate goal? To get you on the phone where they can use social engineering to trick you into paying for unnecessary services.

What Can You Do?

Verify Unknown Numbers: Before responding to any calls to action, Google the phone number provided. What are others saying about it?

Seek Second Opinions: If you’re unsure, have someone knowledgeable about such scams review the situation.

Keep Personal Information Private: Never share personal details like your Social Security number, bank account, or credit card numbers in response to an unexpected request.

Get Professional Help: If you find yourself in need of assistance, don’t hesitate to reach out to trusted professionals. For instance, you can call us at 818-347-1100 for support.

Remember, staying informed and vigilant is your best defense against these digital predators.

Is Your Computer Slowing Down? Identify and Fix PC Slowdowns.

Computers are like the modern-day workhorses, and just like any machine, they can start to slow down over time. But how can you tell if your computer is genuinely struggling, and what steps can you take to improve its performance? Let’s dive into the world of Task Manager and system diagnostics to uncover the signs of a sluggish computer and the solutions to get it back up to speed.

The Heart of the Matter: Processor Usage

The processor, or CPU, is the brain of your computer. When the CPU usage is consistently at 80% or higher, it’s a clear sign that your system is working too hard. This could be due to running too many programs at once or because the software demands have surpassed your hardware’s capabilities.

Solution: If you’re facing this issue, it might be time to consider a new computer. Upgrading a CPU isn’t usually feasible, so a new system might be the best route to improved performance.

Remember the RAM

Random Access Memory (RAM) is crucial for multitasking. If your Task Manager shows RAM usage consistently above 75%, your system is likely gasping for memory.

Solution: The good news is that RAM can often be upgraded. Adding more memory can be a cost-effective way to breathe new life into an older machine.

Disk Dilemma: HDD vs. SSD

A hard disk drive (HDD) is the traditional storage device for computers, but it’s mechanical and can be slow. If your disk usage is above 10% regularly, especially when you’re not actively transferring files, it might be time to switch to a solid-state drive (SSD).

Solution: SSDs are faster and more reliable than HDDs. Upgrading to an SSD can significantly reduce boot and load times, making your computer feel like new.

Networking Nuances

Networking activity should generally be low if you’re not downloading or uploading large files. If you see more than 10% network usage and you’re not sure why it could indicate background processes or malicious software hogging your bandwidth.

Solution: Investigate what’s using your network. If you can’t find a legitimate reason for high network usage, it might be wise to have a professional check your system for malware.

Graphics Intensive Tasks and Your GPU

The Graphics Processing Unit (GPU) handles all things visual. If your GPU usage is consistently over 75%, it could mean that your current graphics card is struggling with the demands of modern applications or games.

Solution: Consider upgrading to a more powerful GPU, especially if you’re into gaming or use graphics-intensive programs.

In conclusion, keeping an eye on your Task Manager can provide valuable insights into the health of your computer. By understanding what each metric means and knowing the appropriate solutions, you can ensure that your digital companion remains swift and reliable for years to come.  As always if you need help with any of this, please give us a call at (818) 347-1100

The Smart Choice: Investing in Factory Refurbished Computers

When it’s time to upgrade or replace your computer, you may find yourself navigating a sea of options. Among these, factory refurbished computers present a compelling choice, offering a blend of reliability and value. But what exactly sets a factory refurbished computer apart from a standard refurbished one? Let’s delve into the details.

Factory Refurbished vs. Refurbished: Understanding the Difference

The term ‘refurbished’ can often be misleading. A refurbished computer could have been repaired by anyone, without any guarantee that the original manufacturer’s standards were met. In contrast, factory refurbished computers are restored by the very engineers who know them best – those at the original manufacturing facility. This ensures that every component meets the stringent quality and performance benchmarks set by the brand.

Our Experience with HP Factory Refurbished Computers

Since 2009, we’ve specialized in selling HP factory refurbished computers, and our experience speaks volumes about their quality. With a failure rate of less than 1%, these machines are retired more often due to becoming outdated rather than due to malfunctions. This longevity is a testament to the meticulous refurbishing process and the high standards upheld by HP.

Not All Refurbished Computers Are Created Equal

It’s important to note that not every factory refurbished computer is created equal. To draw an analogy, consider how Ford manufactures both the entry-level Focus and the high-performance Shelby Mustang. Each is engineered with different objectives in mind. Similarly, we focus on reselling HP’s higher-end models – the ZBook, ProBook, Z Series workstations, EliteDesk, and ProDesk computers. We steer clear of lower-end models, which may not offer the same level of engineering excellence.

Tailored Advice for Your Needs

Choosing the right computer can be daunting, but you don’t have to make the decision alone. If you’re considering a factory refurbished computer and need guidance to select the perfect fit for your needs, we’re here to help. Contact us at 818-347-1100 for personalized assistance.

Choosing the Right Computer: A Guide to CPU's, Memory & Storage

When it comes to purchasing a new computer, the array of choices can be overwhelming. Do you opt for an Intel i5, i7, or a Ryzen processor? Is 16GB of RAM enough, or should you spring for 32GB? And when it comes to storage, should you choose an HDD or SSD? Let’s break it down.

Solid State Drives: The Clear Winner for Most Users

First and foremost, let’s talk about storage. If you’re using your computer for typical office work or home use, an SSD (Solid State Drive) is a must. Unlike HDDs (Hard Disk Drives), SSDs have no moving parts, which means they’re faster, more reliable, and consume less power. The difference in performance is night and day – so much so that we recommend not even considering a computer with an HDD anymore.

Processor Performance: More Than Just Generations

When comparing processors like the i5, i7, or Ryzen, a useful tool is PassMark. This benchmarking service simplifies processor performance down to a single number, making comparisons straightforward. Remember, a 13th generation i5 might be faster than a 12th generation i5, but the real question is: how significant is the speed difference? Check the PassMark score to get a clear picture.

Value Over Speed: Finding the Sweet Spot

We always recommend looking for value rather than chasing the fastest processor on the market. It’s about finding the best performance for your dollar. As of the writing of this blog, for a typical business or home computer, we suggest opting for a system with a 1TB NVMe SSD, 32GB of RAM, and a 13th gen i5 processor or equivalent. This configuration offers a balance of speed, storage, and cost-efficiency that’s hard to beat.

Gaming and Custom Builds: Tailored to Your Needs

If you’re in the market for a gaming rig or a custom-built machine, your needs will differ. Gamers should consider higher-end processors and additional graphics power to handle the latest titles. For custom builds, it’s best to consult with a professional who can tailor a system to your specific requirements.

In conclusion, don’t get caught up in the race for the latest and greatest. Instead, focus on what offers the best performance for your investment. And if you’re ever in doubt or need something more specialized, don’t hesitate to reach out for personalized advice.  Give us a call at 818-347-1100.

Modernize Your Website: A Cost-Effective Solution

Introduction

So, your website has been gathering digital dust for years. It’s like a fancy business card that hasn’t seen an update since the early 2000s. But here’s the good news: You don’t need to break the bank to give it a fresh look. Let’s explore a simpler solution.

The Drag-and-Drop Approach

1. Wix, GoDaddy, and More

• Platforms like Wix and GoDaddy offer user-friendly, drag-and-drop website builders.

• These tools allow you to create and customize your website without diving into complex code or design work.

• If you’re willing to invest some time learning the process, you can set up a professional-looking site with ease.

2. The Basics of Drag-and-Drop Websites

• Simplicity: Drag-and-drop builders let you arrange elements (like text, images, and buttons) by simply dragging them onto your page.

• Templates: Choose from a variety of templates to kickstart your design.

• Customization: Customize fonts, colors, and layouts to match your brand.

Leave It to the Pros

1. No Time to Learn? We’ve Got You Covered

• If you’d rather not learn the ins and outs of website building, leave it to the experts.

• Our team can modernize your basic website in 3-5 billable hours.

• Whether it’s a few pages or a complete overhaul, we’ll give your site a fresh look.

Tips for a Successful Website Update

1. Content Refresh: Update your text and images to reflect your current business offerings.

2. Mobile Optimization: Ensure your site looks great on all devices.

3. SEO: Optimize your content for search engines.

4. Contact Information: Make sure your contact details are up to date.

Conclusion

Don’t let an outdated website hold you back. Whether you DIY with drag-and-drop tools or let us handle it, a modernized website is within reach. Contact us today! 🌐✨

Troubleshooting Guide: When Your Wireless Printer Stops Working

Introduction

Dealing with a non-functional printer can be frustrating, especially when you’re in the middle of an important task. Fear not! In this guide, we’ll explore how to diagnose and resolve common issues related to wireless printers.

Understanding the Problem

 • Don’t Reprint Immediately

• When your printer fails to print, resist the urge to reprint your document.

• Windows queues print jobs, so reprinting may result in multiple copies once the printer starts working again.

 • Test the Printer Itself.  Make a Copy:

• If your printer is multifunctional, try making a copy directly from the printer.

• If successful, it indicates that the printer hardware is functioning properly.

• If making a copy fails, there might be an issue with the printer unit itself, and professional servicing may be required.

  •  Check Wireless Connection:

• Verify whether your printer is connected to the wireless network.

• Most printers have an LED indicator that shows their network status.

• If the printer has lost connection to the network, restart both the printer and your router.

• Often, this simple step resolves connectivity issues.

 •  Restart Your Computer:

• Assuming the printer is still unresponsive, try restarting your computer.

• Sometimes, a reboot can re-establish communication between the computer and the printer.

 •  Remove and Re-Add the Printer in Windows:

• Go to Settings on your computer.

• Navigate to Devices > Printers & scanners.

• Locate your printer and remove it.

• Add the printer back as a new device.

• Windows may have been looking for it at a specific IP address, which could have changed after a printer or router restart.

Useful Tips for Printer Setup

  •  Initial Printer Setup:

• If you’re setting up a printer for the first time or re-installing it, consider the following:

  • Ethernet Connection:  If your printer features an ethernet port, consider connecting it directly to your router using an ethernet cable. This configuration allows you to continue wireless printing while preventing any potential loss of the wireless connection 

  • Static IP Assignment: Assign a static IP address to the printer using your router’s DHCP server. This ensures that the printer always uses the same IP address.

Remember, if you need further assistance, don’t hesitate to give us a call at (818) 347-1100. We’re here to help you get your printer back on track! 🖨️🔍

Migrating to a New Computer: A Comprehensive Guide Using Veeam

Introduction

Upgrading to a new computer is an exciting step, but the process of transferring your data and settings can be complex. Fear not! In this article, we’ll explore how to seamlessly migrate from an old computer to a new one using Veeam Endpoint Backup.

What Is Veeam Endpoint Backup?

Veeam Endpoint Backup is a powerful tool designed to create full system backups, including the operating system, applications, and data. Its standout feature is the bare metal restore function, which allows you to restore your old system onto your new machine.

Step-by-Step Migration Guide

1. Create a Backup Using Veeam Endpoint Backup

1. Install Veeam Endpoint Backup on your old computer.

2. Connect an external storage device to your old computer.

3. Open Veeam Endpoint Backup and create a full system backup.

4. Choose the external device as the backup destination.

5. Let Veeam create a snapshot of your entire system.

2. Prepare Your New Computer

1. Set up your new computer.

2. Install Veeam Endpoint Backup on the new computer.

3. Create Bootable Recovery Media

1. On your new computer, use Veeam’s separate application called “Create Recovery Media” to make a bootable recovery USB stick.

2. This media will be essential during the bare metal restore process.

4. Restoring onto the New Computer

Boot from the USB Memory Stick:

• Insert the USB stick containing the Veeam Recovery Media into your new computer.

• Boot up your computer from this recovery media.

Plug in Your Backup Drive:

• Connect the external drive where you stored your backup files.

• Ensure it’s accessible within the recovery environment.

Perform a Bare Metal Restore:

• Select the option for “Bare Metal Restore”

• Follow the prompts to restore your old system onto the new computer.

• You may need to delete existing partitions on your new computer if they are not automatically handled during the restore process.

• If transitioning from an old MBR (Master Boot Record) system to a new UEFI (Unified Extensible Firmware Interface) system, follow specific commands to ensure bootability.  You can find the instructions here.   KB3156: MBR disk restore to UEFI system fails with "OS disk in backup uses MBR disk" warning (veeam.com) 

Resize Partitions (if Necessary):

• If your new hard drive is larger than the old one, consider resizing partitions to utilize the additional space effectively.

Success Rate: While Veeam Endpoint Backup is reliable, no solution is flawless. Be prepared for occasional hiccups during the restore process.  Remember, if you encounter any issues during the process, feel free to give us a call at (818) 347-1100. We’re here to assist you! 🚀

Diagnosing Network Connection Issues: A Step-by-Step Guide

A non-functional network connection can be frustrating, but fear not! In this blog post, we’ll walk through the diagnostic steps to identify and resolve common network issues. Whether you’re using Windows 10 or Windows 11, follow along to troubleshoot like a pro.

Step 1: Check IP Address

When your internet connection misbehaves,  The first thing to determine is whether your computer is successfully communicating with your router and obtaining an IP address.  Let’s dive in:

 •  Open PowerShell or Command Prompt:

• Press Win + X and select Windows PowerShell, Windows Terminal, or Command Prompt (depending on availability).

 •  Get IP Address:

• Type the following command and press Enter:ipconfig 

• Look for an IP address under the IPv4 Address section. If it starts with 169.xxx.xxx.xxx, your computer isn’t getting a valid IP address.

 •  Media Disconnected:

• If the IP address is missing or shows “Media disconnected,” your computer isn’t communicating with the router.

• Troubleshoot by:

  • Restarting the router.

  • Checking wired cables and connections.

  • Restarting any switches between the router and your computer.

Step 2: Ping Test

 •  Assuming your computer is receiving a valid IP address, it will typically start with 192.xxx.xxx.xxx or 10.xxx.xxx.xxx:

• Still in PowerShell or Command Prompt, type:ping 8.8.8.8 

• If you receive responses, your computer is connected to the internet and you should continue to Step 3.

 •  Contact Your ISP:

• If there are no responses, call your Internet Service Provider (ISP) to check for service outages or account issues.

Step 3: DNS Troubleshooting

 •  DNS Server Issues:

• If you got responses in the ping test, but websites still don’t load, it’s likely a DNS issue.

• Restart the router (sometimes it clears DNS cache).

• If that doesn’t work:

  • Manually change DNS servers.

 •  Change DNS Servers:

• Open Settings:

  • Windows 10: Press Win + I, then click Network & Internet > Ethernet (or Wi-Fi) > Change adapter options.

  • Windows 11: Press Win + I, then click Network & Internet > Advanced network settings.

• Right-click your active network adapter and select Properties.

• Scroll down to Internet Protocol Version 4 (TCP/IPv4) and click Properties.

• Choose Use the following DNS server addresses:

  • Preferred DNS server: 8.8.8.8

  • Alternate DNS server: 4.2.2.2

• Click OK and restart your computer.

Conclusion

Diagnosing network issues involves a mix of technical know-how and patience. Remember to check IP addresses, ping external servers, and troubleshoot DNS problems.

If you’re still encountering difficulties, don’t hesitate to reach out to us at (818) 347-1100 for assistance. We’re here to support you! 

Custom-Built Marvel: The Ultimate Video Encoding Machine

Introduction

In the world of custom computer builds, there are ordinary projects, and then there are extraordinary ones. In 2021, our team embarked on a journey to create a machine that would defy convention—a true masterpiece of engineering. Our client’s requirements were clear: a rackmountable system with a touch screen, designed specifically for video encoding. But this was no ordinary task. Let me take you through the fascinating journey of building what became our most interesting custom creation to date.

The Challenge

Our client needed a powerful machine for video encoding, and they had some unique specifications:

• Rackmountable: The system had to fit into a standard 4U server rack.

• Touch Screen: A large, responsive touch screen was essential for user interaction.

• Processing Power: Video encoding demands serious horsepower, so we needed a high-end graphics card.

• Front Screen: Here’s where things got interesting. The client wanted a screen on the front of the chassis, but finding a suitable case proved challenging.

The Solution

The Chassis Quest

We scoured the market for a chassis with a built-in front screen, but alas, our search was in vain. Silverstone had once produced such a case, but it had been discontinued. Undeterred, we decided to take matters into our own hands.

The Silverstone GD08B Transformation

We started with a Silverstone GD08B chassis, known for its robust build and rackmount compatibility. Armed with precision tools and a vision, we set out to modify it. Here’s how we did it:

• The Touch Screen Integration:

  • We sourced a 7-inch touch screen with a crisp 1920x1080 HD resolution.

  • Carefully measuring twice (and then some), we drilled holes into the chassis to accommodate the screen.

  • The back of the touch screen had to be securely mounted to the chassis, ensuring it wouldn’t come loose during operation.

• Cable Management Ballet:

  • Three small cables—power, video, and input—had to snake through the front of the chassis.

  • We meticulously routed them along the inside walls, securing them to prevent any unwanted floating.

  • The USB ports and HDMI port at the back of the chassis completed the connectivity puzzle.

• The Powerhouse Components:

  • An Intel Core i9-10900K processor provided the computational muscle.

  • 128GB of RAM ensured smooth multitasking.

  • Storage was a blend of speed and capacity: a 1TB NVMe drive for lightning-fast access and a 2TB NVMe drive for ample storage.

  • For networking, we added two additional network ports using a PCIe card, complementing the onboard network card.

• Graphics and Video Magic:

  • The heart of the system was the Blackmagic DeckLink 8K Pro video capture card (part number BDLKHCPRO8K12G).

  • A GTX 1650 Super graphics card provided just the right balance of power for video encoding.

The Result

The final product was a work of art—a 4U behemoth that seamlessly blended form and function. It wasn’t cheap, but it was precisely what our client needed. The touch screen allowed for intuitive control, while the powerful components ensured lightning-fast video processing. And yes, it fit perfectly into their server rack.

Conclusion

At our shop, we thrive on challenges. If you have a custom project that pushes the boundaries, don’t hesitate to reach out. Whether it’s a touch screen on a server chassis or something even more unconventional, we’re up for the task. Because sometimes, the most interesting builds lie beyond the ordinary.

Remember: When it comes to custom builds, we measure twice, cut once, and create magic.

Building Your Custom Gaming System

Are you ready to embark on the exciting journey of building your own custom gaming system? Whether you’re a seasoned PC enthusiast or a first-timer, planning and attention to detail are crucial. Let’s dive into the essential steps to ensure a successful build.

1. Planning Ahead: The Assembly Process

• Read the Manuals:

  • Before you even touch a component, read the manuals! Each motherboard has specific instructions for mounting components.

  • Familiarize yourself with the layout, cable connections, and mounting points.

• Cable Management Matters:

  • Plan your cable routing in advance. Proper cable management prevents headaches later.

  • Run cables neatly to avoid obstructing airflow or tangling them up.

  • Avoid situations where you have to disassemble parts because of poorly routed cables.

2. Compatibility Check: The Heart of Your Build

• Processor and Graphics Card Compatibility:

  • Does your processor have integrated graphics? If not, you’ll need a separate graphics card.

  •  Optimal Graphics Performance For an optimal gaming experience, it’s essential to include a separate graphics card in your custom build. Integrated graphics may suffice for basic tasks, but dedicated graphics cards provide the necessary power and performance for modern games. 

• Motherboard and RAM Compatibility:

  • Check if your motherboard supports the RAM type (DDR5, DDR4, etc.) you plan to use.

  • Verify the maximum RAM capacity your motherboard can handle.

• Power Supply Unit (PSU):

  • Choose a PSU with sufficient wattage for your components.

  • Ensure it has the necessary connectors for your GPU, motherboard, and storage drives.

3. Cooling Considerations

• Fan Direction:

  • Install case fans correctly for optimal cooling.

  • Intake fans should bring cool air into the case, while exhaust fans expel hot air.

  • Proper airflow prevents overheating.

• CPU Cooler:

  •  Measure the dimensions of your case to ensure the CPU cooler fits within your case.

  • Apply thermal paste correctly for efficient heat transfer.

4. Time Allocation and Patience

• Time Estimate:

  • Building a PC takes time. Allocate at least 4 hours for your first build.

  • Rushing can lead to mistakes.

• Patience Pays Off:

  • Take your time during assembly. Double-check connections.

  • Don’t force components—gentle pressure is key.

5. Operating System Installation

• Prepare Installation Media:

  • Have a bootable USB drive with your preferred operating system (Windows, Linux, etc.).

  • Follow the installation prompts.

Need Help? We’ve Got You Covered!

Building a custom gaming system is rewarding but can be overwhelming. If you’d rather leave it to the experts, give us a call at 818-347-1100. We’ll build your dream rig hassle-free. Happy gaming! 🎮🔧

The Importance of Two-Factor Authentication for Email Security

In today’s interconnected world, email remains a fundamental communication channel. However, the security of our email accounts is constantly under threat from cybercriminals. One effective way to bolster email security is through two-factor authentication (2FA). Let’s explore why 2FA matters and how it can safeguard your personal information.

Why Is 2FA Important?

1. Defense Against Unauthorized Access:

• With 2FA, logging in requires not only your password but also an additional verification step.

• Even if someone steals your password, they won’t gain access without the second factor (usually something you physically possess).

2. Mitigating Phishing Attacks:

• Phishing emails trick users into revealing their credentials.

• 2FA adds an extra layer of protection, making it harder for attackers to compromise your account.

3. Preventing Account Takeover:

• If cybercriminals gain access to your email, they can reset passwords for other accounts (e.g., banking, social media) by requesting password reset emails.

• 2FA prevents this by requiring a second factor beyond the email itself.

4. Enhancing Trust with Customers:

• When customers know you prioritize security, they trust your services more.

• Implementing 2FA shows your commitment to protecting their data.

How Does 2FA Work?

1. Factors Used in 2FA:

• Knowledge: Something only you know (e.g., PIN, security questions).

• Possession: Something you physically have (e.g., phone, security token).

• Inherence: Biometric factors (e.g., fingerprint, retina scan).

2. Setting Up 2FA:

• Enable 2FA on your email account.

• Choose a method (e.g., text message, authenticator app).

• When logging in, you’ll need both your password and the second factor.

3. Authenticator Apps:

• The most secure method is using an authenticator app (e.g., Google Authenticator, Microsoft Authenticator).

• These apps generate time-based codes that sync with your account.

Our Recommendation

• Activate 2FA on All Accounts:

  • Not just email—enable 2FA wherever possible (banking, social media, cloud services).

  • It significantly reduces the risk of unauthorized access.

• Use Authenticator Apps:

  • Whenever supported, opt for authenticator apps over SMS or email-based codes.

  • Authenticator apps are less susceptible to interception.

Need Help with 2FA?

If you’re unsure how to enable 2FA on your email account, don’t hesitate to reach out to us at 818-347-1100. We’re here to assist you in securing your digital life. Stay safe! 

Enhancing Email Security: Understanding DKIM and DMARC

Introduction

In today’s digital landscape, email communication remains a critical part of business operations. However, ensuring the legitimacy and security of email messages is equally important. Recently, we encountered an issue where users were unable to send emails to popular domains like Yahoo, ATT.net, Pacbell.net, and AOL. The culprit? Misconfigured mail servers lacking essential authentication protocols.

What Went Wrong?

The problem stemmed from missing DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication, Reporting, and Conformance) configurations. Let’s dive into what these acronyms mean and how they impact email security.

DKIM: The Digital Signature

• DKIM acts like a digital signature for your emails.

• When you send an email, your domain “signs” it using a private key.

• The recipient’s mail server verifies this signature against a public key stored in your DNS records.

• If the signature matches, the email is considered legitimate.

DMARC: The Security Enforcer

• DMARC builds upon DKIM and SPF (Sender Policy Framework).

• It tells receiving mail servers what to do when DKIM or SPF checks fail.

• Options include marking the email as spam, delivering it anyway, or rejecting it altogether.

• DMARC ensures consistent authentication across all emails from your domain.

Testing Your Records

To verify your domain’s DKIM and DMARC configurations, use tools like DMARC Tester  https://www.dmarctester.com/. It checks if your records are correctly set up and provides valuable insights.

How to Set Up DKIM and DMARC

1. DKIM Setup:
   

   • Generate a DKIM key pair for your domain.

   • Add the public key to your DNS records.

   • Configure your mail server to sign outgoing emails with the private key.

1. DMARC Setup:
   

   • Create a DMARC record in your DNS.

   • Specify your desired policy (e.g., quarantine or reject) for failed checks.

   • Set up an email address to receive DMARC reports.

Our Solution

Once we implemented DKIM for your mail servers, the issue was resolved. Emails flowed smoothly to Yahoo, ATT.net, Pacbell.net, and AOL.

Conclusion

Don’t overlook email security. Implement DKIM and DMARC to protect your domain, prevent phishing, and ensure reliable communication. And remember, if you encounter any problems, reach out to us at 818-347-1100. We’re here to help!