3 Smart Ways to Manage Space in Your Office 365 Exchange Email Account
Running out of space in your Office 365 Exchange email account? Don’t worry; there are practical solutions to optimize your mailbox storage. Let’s explore three options:
Option 1: Buy Additional Space
Problem: Your mailbox is nearing its limit of 50GB, and you need more room.
Solution: Microsoft allows you to upgrade your mailbox storage. You can buy additional space, increasing your capacity up to 100GB.
Advantages:
Seamless integration with your existing account.
Accessible across all devices.
Ideal for users who prefer a unified mailbox.
Considerations:
Cost: Additional storage comes at a price.
Evaluate your long-term storage needs.
Option 2: Set Up an Online Archive
Problem: Your mailbox is close to the 100GB limit, and you want to manage older emails efficiently.
Solution: Create an Online Archive:
Archive emails older than a specified period (e.g., 3 years).
Set rules to automatically move older items to the archive.
Keep your primary mailbox clutter-free.
Advantages:
Efficient storage management.
Accessible via Outlook and webmail.
Retains compliance with retention policies.
Considerations:
Configure retention rules carefully.
Users must be aware of the archive location.
Option 3: Export Older Emails to a PST File
Problem: You need to free up space while preserving older emails.
Solution: Export older emails to a PST (Personal Storage Table) file:
Create a local backup on your computer.
Accessible only from that device.
Ideal for infrequently accessed historical emails.
Advantages:
Decentralized storage.
No impact on mailbox performance.
Useful for compliance or legal purposes.
Considerations:
Regularly back up the PST file.
Remember that other devices won’t have access.
Remember to choose the option that aligns with your storage needs, accessibility requirements, and budget. Whether it’s expanding your mailbox, setting up an archive, or exporting to a PST file, these strategies will help you manage your Office 365 Exchange email account effectively.
Need help, give us a call at (818) 347-1100. We can implement any of these strategies for you.
Microsoft Authenticator App Issues w/Office 365
Problem: New Phone, Old Authenticator App Not Working
So, you’ve upgraded to a new phone, but your trusty Microsoft Authenticator app isn’t cooperating. Don’t worry; we’ve got you covered! Follow these steps to get back on track:
1. Text Code Login Option
First, check if you have the option to log in using a code texted to your phone. If you do, great! Here’s what you need to do:
Visit the Security Info Page: Go to https://mysignins.microsoft.com/security-info in your web browser.
Log In: Use the code that was texted to your phone to log in.
Remove the Old Authenticator App: Once logged in, find the old Authenticator app and remove it.
Add the New Authenticator App: Now, add a new sign-in method using the new Authenticator app on your new phone.
2. No Text Code Login Option
If you don’t have the option to log in using a text code, don’t panic. Follow these steps:
Contact Your Office 365 Administrator: Reach out to your Office 365 administrator. Explain the situation and request a reset of your two-factor authentication settings.
Verification Process: Your administrator will guide you through the verification process. Be prepared to provide necessary information to prove your identity.
Set Up the New Authenticator App: Once your two-factor authentication is reset, set up the new Authenticator app on your new phone.
3. Need Further Assistance?
If you’re still facing issues or need additional help, don’t hesitate to give us a call at (818) 347-1100. Our support team is here to assist you!
Remember, keeping your accounts secure is essential, and the Microsoft Authenticator app plays a crucial role in that. Happy authenticating!
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Storing Passwords in Your Browser: Convenience vs. Security
In today’s digital age, managing passwords has become an essential part of our online lives. With countless websites, apps, and services requiring login credentials, it’s no wonder that many users turn to their web browsers for password management. But is this convenience worth the potential security risks? Let’s explore the benefits and drawbacks of storing passwords in your browser.
The Convenience Factor
1. Easy Access Across Devices
Storing passwords in your browser allows seamless access to your login information across all your devices. Whether you’re using your laptop, smartphone, or tablet, your saved passwords are readily available. Google Chrome and Microsoft Edge, in particular, offer robust syncing features that keep your passwords consistent across platforms.
2. Automatic Form Filling
Have you ever been frustrated by repeatedly typing in your username and password? Browser-based password managers can automatically fill in login forms, saving you time and reducing the risk of typos. This feature is especially handy for frequently visited sites.
3. Security Alerts
Both Chrome and Edge now include built-in security checks. They monitor your saved passwords and notify you if any of them have been compromised in a data breach. This proactive approach encourages users to change compromised passwords promptly.
The Security Concerns
1. Single Point of Failure
By storing passwords in your browser, you create a single point of failure. If someone gains access to your device (whether physically or remotely), they potentially have access to all your saved passwords. This risk is especially significant if your device lacks proper security measures (such as a strong password or biometric authentication).
2. Lack of Encryption
While modern browsers encrypt stored passwords, they are not immune to vulnerabilities. A determined attacker could exploit browser weaknesses or malware to extract your saved credentials. Additionally, syncing passwords across devices means transmitting sensitive data over the internet, which introduces additional security risks.
3. 2FA and Recovery Options
Even if you sync your passwords, it’s crucial to enable two-factor authentication (2FA) wherever possible. 2FA adds an extra layer of security by requiring a second verification method (such as a text message or authentication app). Additionally, ensure that your Google or Microsoft account recovery options are up-to-date. In case a device is lost or stolen, you can remotely remove it from your active devices list.
Best Practices
Use a Master Password: If your browser offers a master password feature, use it. This adds an extra layer of protection, requiring you to enter the master password before accessing saved credentials.
Regularly Review Saved Passwords: Periodically review your saved passwords and remove any outdated or unnecessary entries. Only save passwords for essential accounts.
In conclusion, convenience and security are often at odds when it comes to password management. While browser-based solutions offer ease of use, users must weigh the risks carefully. Remember that no solution is foolproof, and a combination of good practices—strong passwords, 2FA, and regular security checks—is essential for safeguarding your digital life.
How to Sync Data Files on Two Computers Using OneDrive
1. Set Up OneDrive on Both Computers
Before you begin, ensure that you have OneDrive installed on both of your computers. If you haven’t already, download and install OneDrive from the Microsoft Store or the official website.
2. Move Folders to OneDrive
Desktop, Documents, Music, Videos, and Downloads: Open File Explorer on your first computer.
Navigate to your Desktop, Documents, Music, Videos, and Downloads folders.
Right-click on each folder and select Properties. Then click location and change the folder location to OneDrive. Make sure you create separate folders for each. This will move the folders to your OneDrive cloud storage.
Wait for the files to sync. You’ll see a green checkmark next to the folders when they are fully synchronized.
Repeat the Process on the Second Computer:
On your second computer, open File Explorer.
Follow the same steps to move the Desktop, Documents, Music, Videos, and Downloads folders to OneDrive.
Again, wait for the files to sync completely.
3. Verify Sync Completion
Close All Programs: Before shutting down your computer, make sure to close all running programs.
Check OneDrive Sync Status: Look for the OneDrive icon in your system tray (usually near the clock). If it shows a green checkmark, it means your files are up-to-date and synced.
Wait for Sync: Allow OneDrive to finish syncing before shutting down your computer. This ensures that all changes are reflected on both computers.
4. Benefits of Using OneDrive:
Automatic Sync: Any changes you make to files in the synced folders will automatically update across both computers.
Access Anywhere: You can access your files from any device with an internet connection.
Version History: OneDrive keeps track of file versions, allowing you to restore previous versions if needed.
5. Need Assistance?
If you encounter any issues or need further help, feel free to give us a call at (818) 347-1100. Our team will be happy to assist you in setting up OneDrive for seamless data synchronization between your computers.
Remember to follow these steps diligently, and your files will stay in sync across both computers. Happy syncing!
Preparing for the End of Windows 10: A Guide to Smooth Migration
Introduction
As technology evolves, so do our operating systems. Windows 10, a reliable companion for many years, is nearing its end of life in October 2025. If you’re still using Windows 10, it’s time to plan your transition to its successor, Windows 11. In this article, we’ll explore steps to ensure a seamless migration and make your computing life easier.
1. Check Your Processor Compatibility
Before diving into the migration process, verify whether your computer’s processor supports Windows 11. If you have an eighth-generation (or newer) Intel Core processor or an equivalent AMD Ryzen processor, you’re likely good to go. If not, consider budgeting for a new computer that meets the requirements.
2. Learn About Windows 11 Changes
Windows 11 introduces several exciting features and design enhancements. Take some time to explore these changes, such as the centered Start menu, new taskbar, and improved virtual desktops. Familiarize yourself with the revamped Microsoft Store and the enhanced touch and pen input capabilities.
3. Backup Your Data
Before any major upgrade, backup your important files, documents, and settings. Use cloud storage, external drives, or a reliable backup solution. Remember, a smooth migration begins with a secure backup.
4. Plan Your Migration Window
Choose a convenient time to make the switch. Ideally, pick a day or two when you can afford some downtime. Migrating your data and adjusting to the new system may take a few hours, so plan accordingly.
5. Install Windows 11
Once you’re ready, download the Windows 11 installation media. You can either upgrade directly from Windows 10 or perform a clean installation. Follow the prompts, and soon you’ll be greeted by the fresh Windows 11 interface.
6. Migrate Your Data
Transfer your files, settings, and applications to the new system. Use programs such as Veeam Agent to do this. If you need assistance, reach out to us at (818) 347-1100.
7. Explore Windows 11 Features
Now that you’re on Windows 11, explore its features. Take advantage of Snap Layouts, Widgets, and the improved Microsoft Teams integration. Customize your desktop, personalize your Start menu, and enjoy the new multitasking experience.
8. Troubleshoot and Optimize
During the transition, you might encounter minor issues. Troubleshoot any compatibility problems, update drivers, and optimize your system for peak performance. Remember, patience and persistence pay off.
Conclusion
Embrace the future with Windows 11! By planning ahead, learning about the changes, and migrating your data thoughtfully, you’ll ensure a smooth transition. If you need expert assistance, give us a call at (818) 347-1100. We’re here to help you make the leap to Windows 11 and enhance your computing experience.
Remember, change is inevitable, but with the right preparation, it can be exciting and rewarding. Happy computing!
Secure Remote Work: Options and Best Practices
1. Remote Desktop Services (RDS)
RDS allows you to access a remote desktop or specific applications hosted on a server. It’s commonly used for telecommuting and remote support:
How It Works:
Set up an RDS server (Windows Server or Linux).
Users connect to the server using Remote Desktop Protocol (RDP).
Access files, applications, and resources directly on the server.
Best Practices:
Secure RDS by:
Using strong passwords.
Limiting access to authorized users.
Enabling Network Level Authentication (NLA).
Regularly patch and update the RDS server.
2. Secure Remote Access via Firewalls
If your organization has a firewall, you can configure it to allow secure remote access:
How It Works:
Set up a VPN or SSL VPN on the firewall.
Users connect to the firewall using VPN clients or web browsers.
Access internal resources securely.
Best Practices:
Ensure the firewall supports VPN functionality.
Implement strict access controls.
Monitor and log remote connections.
3. Third-Party Remote Access Software
Several third-party tools provide secure remote access:
Best Practices:
Choose reputable software.
Enable encryption and strong authentication.
Regularly review access logs.
Remember, security is paramount. Always follow best practices, keep software updated, and educate users about safe remote work practices. If you need assistance setting up remote access, feel free to reach out to us at (818) 347-1100. Stay secure and productive!
Server or Cloud Storage? Navigating Modern Work Environments
In the ever-evolving landscape of technology, the concept of servers has transformed. Gone are the days of bulky physical servers humming away in a closet. Today, cloud storage services and modern work environments offer alternatives that can streamline your workflow. Let’s explore the options:
1. The Traditional Server vs. Cloud Storage
a. Traditional Servers
Purpose: Traditional servers were the backbone of businesses, hosting applications, files, and databases.
Costs and Maintenance: They required significant upfront costs, maintenance, and physical space.
Legacy Applications: If you have old applications that demand a dedicated server, this might be your path.
b. Cloud Storage Services
OneDrive, Dropbox, Box, or Google Drive?
OneDrive: Integrated with Microsoft 365, great for collaboration.
Dropbox: User-friendly, excellent for file sharing.
Box: Business-oriented, robust security features.
Google Drive: Seamless integration with Google Workspace (formerly G Suite).
Advantages:
Scalability: Pay for what you use, scale up or down effortlessly.
Accessibility: Access files from anywhere, anytime.
Collaboration: Real-time collaboration and version control.
Security: Robust encryption and backup.
Cost-Efficiency: No hardware costs, just subscription fees.
2. Can Workstations Double as Servers?
a. Dedicated Workstations as Servers
Pros:
Resource Allocation: You can allocate resources specifically for server tasks.
Control: Full control over configurations.
Testing Environment: Ideal for testing and development.
Cons:
Single Point of Failure: If the workstation fails, so does the server.
Resource Competition: Workstation performance may suffer.
Security Risks: Mixing work and server functions can be risky.
b. Regular Workstations as Servers
Pros:
Cost-Effective: No need for separate hardware.
Light Workloads: Suitable for light server tasks (e.g., file sharing).
Flexibility: Easily repurpose workstations.
Cons:
Performance: Limited performance compared to dedicated servers.
Resource Constraints: Workstations prioritize user tasks.
Security Concerns: Mixing roles can compromise security.
3. When to Migrate and Seek Professional Help
Signs It’s Time to Move On:
Your server is ancient, slow, and costly to maintain.
Cloud solutions offer better scalability and cost-effectiveness.
Your business needs real-time collaboration and remote access.
Our Assistance:
Call us at (818) 347-1100: We’ll assess your needs, recommend solutions, and guide your migration to a modern work environment.
Remember, the server landscape has shifted. Whether you choose cloud storage or repurpose workstations, adaptability is key. Let’s usher your business into the future!
The Hidden Costs of “Free” Software: Unmasking the True Price
In the vast digital landscape, “free” often beckons like a siren’s call. Who doesn’t love a no-cost solution? But as the saying goes, “There’s no such thing as a free lunch.” When it comes to technology, especially software, the allure of freebies can mask underlying expenses and trade-offs. Let’s delve into the world of “free” software and uncover its true costs.
1. The Illusion of Free: What’s the Catch?
a. Data Collection and Monetization
Data is currency: Many free software products collect user data—your browsing habits, preferences, and more. Why? Because you are the product. Your data is harvested, anonymized (sometimes poorly), and sold to third parties. That “free” antivirus or utility tool? It might be quietly building a profile of you.
Privacy implications: Consider the trade-off. While you save money upfront, your privacy pays the price. Your digital footprint becomes a commodity, fueling targeted ads and potentially compromising your personal information.
b. Freemium Models and Upselling
Loss leaders: Some free software serves as a loss leader. It entices you with basic features, hoping you’ll upgrade to a paid version. Think of it as the free sample at the grocery store—it lures you into buying the whole product.
Upselling tactics: Once you’re in the door, the upsell begins. “Unlock premium features!” “Upgrade for full functionality!” Suddenly, that free antivirus isn’t so free anymore.
2. The Mirage of Speed: Can Software Truly Boost Performance?
Reality check: Generally speaking, software alone can’t magically make your computer faster. Beware of claims promising lightning speed. While optimization tools exist, their impact varies. They might clean up junk files, but don’t expect a turbo boost.
Snake oil or solution?: Free driver updaters fall into this category. They promise smoother performance by updating drivers, but their effectiveness is questionable. Plus, some may bundle unwanted software or even malware.
3. Choose Wisely: Navigating the Free Software Landscape
Evaluate the trade-offs: Ask yourself:
What data am I comfortable sharing?
Is the free version sufficient, or do I need premium features?
Can I tolerate ads or upselling?
Research: Investigate the software’s reputation. Read reviews, understand its business model, and weigh the pros and cons.
4. Conclusion: The True Cost of “Free”
Nothing is truly free: Whether it’s your data, privacy, or time spent dealing with ads, there’s always a cost.
Balance: If you choose free software, do so consciously. Understand what you’re giving up and decide if it’s worth it.
Armed with this knowledge, tread carefully in the realm of “free.” Remember, the best things in life might be free, but software isn’t always one of them.
Protecting Your Home Network: OpenDNS Filtering Guide
In today’s digital age, safeguarding your home network from unwanted content is essential. Whether it’s intrusive ads, adware, or inappropriate material, having effective filters in place ensures a safer online experience. Enter OpenDNS Family Shield, a straightforward solution that allows you to block specific categories of content. Let’s dive into the details:
1. What Is OpenDNS Family Shield?
OpenDNS Family Shield is a free service that provides content filtering for your home network. By configuring your router to use OpenDNS servers, you gain control over what types of websites are accessible to your family.
2. Setting Up OpenDNS Family Shield
a. Create an Account
Visit the OpenDNS website and create an account if you don’t already have one.
Log in to your account.
b. Configure Your Router
Access your router’s settings. You can usually do this by typing your router’s IP address (e.g., 192.168.1.1) into a web browser.
Locate the DNS settings. Look for the section related to DNS or name servers.
Change the DNS servers to the following:
Primary DNS: 208.67.222.123
Secondary DNS: 208.67.220.123
Save your changes and restart your router.
c. Select Categories to Block
Log in to your OpenDNS account.
Navigate to the Dashboard.
Choose the network you want to configure (usually your home network).
Select the filtering level:
Family Shield: Blocks adult content, phishing sites, and malware.
Custom: Allows you to customize which categories to block.
Save your settings.
d. Install the OpenDNS Updater
Download and install the OpenDNS Updater on one of your computers. This ensures that OpenDNS recognizes your home network’s IP address.
Run the updater whenever your IP address changes (e.g., after a router reboot).
3. Testing and Troubleshooting
Visit the OpenDNS test page to verify that your settings are working correctly.
Test different websites to ensure that blocked categories are indeed restricted.
4. Professional Assistance
Setting up OpenDNS Family Shield is relatively straightforward, but if you’re not comfortable doing it yourself:
Contact us: As professional IT consultants, we can guide you through the process or even set it up remotely for you.
Flat fee: Our remote support service charges a flat fee equivalent to one hour of support.
Remember, protecting your home network is worth the effort. With OpenDNS Family Shield, you can create a safer online environment for your family.
Note: The process typically takes about an hour for professionals. If you’re new to IT, allow extra time. For personalized assistance, reach out to us. Visit our homepage for current remote support pricing.
Navigating Laptop Emergencies: What to Do When You Spill a Drink
Accidents happen, and sometimes that morning coffee or afternoon soda ends up on your laptop keyboard. Panic sets in as you watch liquid seep into the delicate electronics. Fear not! We’ve got you covered with a step-by-step guide on how to handle this sticky situation.
1. Act Swiftly
The clock is ticking, so let’s jump into action:
a. Unplug and Power Down
Unplug your laptop from any power source immediately. Corrosion can occur when electricity meets water.
Power down the laptop if it’s still on. If it’s already off, leave it that way.
b. Remove the Battery (If Possible)
If your laptop has a removable battery, take it out. This prevents electrical currents from flowing through wet components.
2. Assess the Damage
Gently tilt the laptop to drain excess liquid. Avoid vigorous shaking, which could spread the liquid further.
3. Drying Out the Laptop
a. Warm Area (Car Method)
If you live in a warm climate:
Place the laptop in your car, but not in direct sunlight (extreme heat can harm internal components).
Leave it there for 24 hours. The warmth will aid evaporation.
Reinsert the battery and check if the laptop still works.
b. Alternatives for Cooler Climates
If the car method isn’t feasible:
Use a fan: Position a fan near the laptop to promote airflow.
Rice or silica gel: Place the laptop in a bag with uncooked rice or silica gel packets to absorb moisture.
Open-air drying: Leave the laptop in a well-ventilated area for a day or two.
4. Test Your Laptop
After sufficient drying time, reinsert the battery (if removed) and turn on the laptop.
Check if everything functions as expected—keyboard, touchpad, screen, and all.
Remember: Prevention Is Key
Prevent spills: Use a laptop sleeve, keep drinks away from your workspace, and be cautious.
Remember, accidents happen, but with quick action and care, you can minimize the impact of a spilled drink on your beloved laptop.
If the mainboard (motherboard) is damaged, repair may not be cost-effective. In such cases, we focus on data recovery. Call us at (818) 347-1100 for assistance.
Understanding the Cost of IT Support: A Guide for Businesses
Introduction
As businesses increasingly rely on technology, having efficient and reliable IT support is crucial. At R-Tech Computers, we understand the importance of managing your IT infrastructure effectively. In this article, we’ll break down the costs associated with hiring us to handle your IT needs. Keep in mind that the figures provided are approximate and based on actual historical data.
Cost Breakdown by Firm Size
1. 12-Man Legal Firm
2021: Total cost: $8,000. Labor: $5,000.
2022: Total cost: $17,000. Labor: $10,000 (major equipment upgrade).
2023: Total cost: $7,000. Labor: $5,000.
Average per employee per year including some equipment: Approximately $900.
2. 9-Man Legal Firm
2021: Total cost: $16,000. Labor: $10,000.
2022: Total cost: $24,000. Labor: $13,000 (major equipment upgrade).
2023: Total cost: $13,000. Labor: $10,000.
Average per employee per year including some equipment: Approximately $2,000.
3. 6-Man CPA Firm
2021: Total cost: $7,000. Labor: $4,000.
2022: Total cost: $27,000. Labor: $13,000 (major equipment upgrade).
2023: Total cost: $7,000. Labor: $5,000.
Average per employee per year including some equipment: Approximately $2,300.
4. 4-Man CPA Firm
2021: Total cost: $3,000. Labor: $1,000.
2022: Total cost: $2,000. Labor: $1,000.
2023: Total cost: $6,000. Labor: $3,000.
Average per employee per year including some equipment: Approximately $1,000.
5. 11-Man Architectural Firm
2021: Total cost: $13,000. Labor: $6,000.
2022: Total cost: $11,000. Labor: $7,000.
2023: Total cost: $25,000. Labor: $11,000 (major equipment upgrade).
Average per employee per year including some equipment: Approximately $1,500.
Overall Average Cost
Considering all the firms, the overall average cost per employee per year including some equipment for IT support is approximately $1,600. Remember this is an annual cost not a monthly cost and is an average. Your situation may be slightly lower or higher depending on your individual needs. The most expensive company out of these 5 clients was $2,300 per employe annually.
If we just look at the Labor costs, it works out to under $900 per employee annually.
Conclusion
Remember that these figures do not include expenses like cloud services, cell phones, or other accessories. However, they do include servers and workstations, which we typically acquire for them. If you’re considering hiring R-Tech Computers for your IT support, this breakdown should give you a good idea of the costs involved.
Feel free to reach out to us for a personalized assessment tailored to your business needs. We’re here to ensure your technology runs smoothly, allowing you to focus on what matters most: growing your business.
Security Camera Systems: 4K vs 1080p, Wireless vs Wired
When it comes to setting up a camera system for your home or business, the choices can be overwhelming. Two of the main considerations are the resolution of the cameras—4K vs 1080p—and whether to go for wireless or wired systems. Here’s a breakdown of the pros and cons to help you make an informed decision.
Resolution: 4K vs 1080p Cameras
4K Cameras:
Pros: Superior image quality with four times the resolution of 1080p. Ideal for large spaces where detail is crucial, such as facial features or license plates.
Cons: Higher storage and bandwidth requirements due to larger video files. May require more advanced hardware for full resolution support.
1080p Cameras:
Pros: Sufficient resolution for most standard surveillance needs, especially in smaller spaces. More efficient on storage and network resources.
Cons: Less detail captured, which could be a drawback in scenarios where identifying fine details is important.
Connectivity: Wireless vs Wired Cameras
Wireless Cameras:
Pros: Easy installation without the need for running cables. Flexibility in camera placement and easy to move if needed.
Cons: Potential for bandwidth issues, especially with multiple cameras. Batteries need to be replaced or recharged, which can be inconvenient.
Wired Cameras:
Pros: More reliable connection with consistent power supply. Typically offer better video and audio quality due to stable connection.
Cons: Installation can be more complex and expensive due to cabling needs. Less flexibility in camera placement.
Storage Considerations
The amount of storage you need depends on several factors:
Number of Cameras: More cameras will require more storage.
Resolution: Higher resolution cameras like 4K will take up more storage space than 1080p.
Recording Length: Continuous recording will require significantly more storage than motion-activated recording.
Retention Period: The length of time you need to store footage. A standard is 30 days, but this can vary based on individual needs.
Choosing the right camera system is critical for effective surveillance. Consider your specific needs, the environment you’re monitoring, and how much detail you require from the footage. For personalized advice and to find the right solution for your situation, don’t hesitate to reach out at 818-347-1100.
Beware of Scammers: How They Sneak into Your System
In today’s digital age, scammers are becoming increasingly sophisticated in their methods to deceive and exploit unsuspecting individuals. Their tactics are designed to instill fear and urgency, clouding judgment and leading to hasty decisions. Here’s how they might be getting into your system:
Compromised Websites: Scammers often hack legitimate websites and redirect visitors to fraudulent pages that falsely alert them of a virus on their device.
Misleading Notifications: By enabling website notifications, users may receive alarming pop-ups in the corner of their screen, warning of a non-existent virus.
Phishing Emails: Unsolicited emails claiming you’ve made a purchase or renewing a subscription you never had, like antivirus software, are common phishing attempts.
These strategies aim to create panic. The scammers’ ultimate goal? To get you on the phone where they can use social engineering to trick you into paying for unnecessary services.
What Can You Do?
Verify Unknown Numbers: Before responding to any calls to action, Google the phone number provided. What are others saying about it?
Seek Second Opinions: If you’re unsure, have someone knowledgeable about such scams review the situation.
Keep Personal Information Private: Never share personal details like your Social Security number, bank account, or credit card numbers in response to an unexpected request.
Get Professional Help: If you find yourself in need of assistance, don’t hesitate to reach out to trusted professionals. For instance, you can call us at 818-347-1100 for support.
Remember, staying informed and vigilant is your best defense against these digital predators.
Is Your Computer Slowing Down? Identify and Fix PC Slowdowns.
Computers are like the modern-day workhorses, and just like any machine, they can start to slow down over time. But how can you tell if your computer is genuinely struggling, and what steps can you take to improve its performance? Let’s dive into the world of Task Manager and system diagnostics to uncover the signs of a sluggish computer and the solutions to get it back up to speed.
The Heart of the Matter: Processor Usage
The processor, or CPU, is the brain of your computer. When the CPU usage is consistently at 80% or higher, it’s a clear sign that your system is working too hard. This could be due to running too many programs at once or because the software demands have surpassed your hardware’s capabilities.
Solution: If you’re facing this issue, it might be time to consider a new computer. Upgrading a CPU isn’t usually feasible, so a new system might be the best route to improved performance.
Remember the RAM
Random Access Memory (RAM) is crucial for multitasking. If your Task Manager shows RAM usage consistently above 75%, your system is likely gasping for memory.
Solution: The good news is that RAM can often be upgraded. Adding more memory can be a cost-effective way to breathe new life into an older machine.
Disk Dilemma: HDD vs. SSD
A hard disk drive (HDD) is the traditional storage device for computers, but it’s mechanical and can be slow. If your disk usage is above 10% regularly, especially when you’re not actively transferring files, it might be time to switch to a solid-state drive (SSD).
Solution: SSDs are faster and more reliable than HDDs. Upgrading to an SSD can significantly reduce boot and load times, making your computer feel like new.
Networking Nuances
Networking activity should generally be low if you’re not downloading or uploading large files. If you see more than 10% network usage and you’re not sure why it could indicate background processes or malicious software hogging your bandwidth.
Solution: Investigate what’s using your network. If you can’t find a legitimate reason for high network usage, it might be wise to have a professional check your system for malware.
Graphics Intensive Tasks and Your GPU
The Graphics Processing Unit (GPU) handles all things visual. If your GPU usage is consistently over 75%, it could mean that your current graphics card is struggling with the demands of modern applications or games.
Solution: Consider upgrading to a more powerful GPU, especially if you’re into gaming or use graphics-intensive programs.
In conclusion, keeping an eye on your Task Manager can provide valuable insights into the health of your computer. By understanding what each metric means and knowing the appropriate solutions, you can ensure that your digital companion remains swift and reliable for years to come. As always if you need help with any of this, please give us a call at (818) 347-1100
The Smart Choice: Investing in Factory Refurbished Computers
When it’s time to upgrade or replace your computer, you may find yourself navigating a sea of options. Among these, factory refurbished computers present a compelling choice, offering a blend of reliability and value. But what exactly sets a factory refurbished computer apart from a standard refurbished one? Let’s delve into the details.
Factory Refurbished vs. Refurbished: Understanding the Difference
The term ‘refurbished’ can often be misleading. A refurbished computer could have been repaired by anyone, without any guarantee that the original manufacturer’s standards were met. In contrast, factory refurbished computers are restored by the very engineers who know them best – those at the original manufacturing facility. This ensures that every component meets the stringent quality and performance benchmarks set by the brand.
Our Experience with HP Factory Refurbished Computers
Since 2009, we’ve specialized in selling HP factory refurbished computers, and our experience speaks volumes about their quality. With a failure rate of less than 1%, these machines are retired more often due to becoming outdated rather than due to malfunctions. This longevity is a testament to the meticulous refurbishing process and the high standards upheld by HP.
Not All Refurbished Computers Are Created Equal
It’s important to note that not every factory refurbished computer is created equal. To draw an analogy, consider how Ford manufactures both the entry-level Focus and the high-performance Shelby Mustang. Each is engineered with different objectives in mind. Similarly, we focus on reselling HP’s higher-end models – the ZBook, ProBook, Z Series workstations, EliteDesk, and ProDesk computers. We steer clear of lower-end models, which may not offer the same level of engineering excellence.
Tailored Advice for Your Needs
Choosing the right computer can be daunting, but you don’t have to make the decision alone. If you’re considering a factory refurbished computer and need guidance to select the perfect fit for your needs, we’re here to help. Contact us at 818-347-1100 for personalized assistance.
Choosing the Right Computer: A Guide to CPU's, Memory & Storage
When it comes to purchasing a new computer, the array of choices can be overwhelming. Do you opt for an Intel i5, i7, or a Ryzen processor? Is 16GB of RAM enough, or should you spring for 32GB? And when it comes to storage, should you choose an HDD or SSD? Let’s break it down.
Solid State Drives: The Clear Winner for Most Users
First and foremost, let’s talk about storage. If you’re using your computer for typical office work or home use, an SSD (Solid State Drive) is a must. Unlike HDDs (Hard Disk Drives), SSDs have no moving parts, which means they’re faster, more reliable, and consume less power. The difference in performance is night and day – so much so that we recommend not even considering a computer with an HDD anymore.
Processor Performance: More Than Just Generations
When comparing processors like the i5, i7, or Ryzen, a useful tool is PassMark. This benchmarking service simplifies processor performance down to a single number, making comparisons straightforward. Remember, a 13th generation i5 might be faster than a 12th generation i5, but the real question is: how significant is the speed difference? Check the PassMark score to get a clear picture.
Value Over Speed: Finding the Sweet Spot
We always recommend looking for value rather than chasing the fastest processor on the market. It’s about finding the best performance for your dollar. As of the writing of this blog, for a typical business or home computer, we suggest opting for a system with a 1TB NVMe SSD, 32GB of RAM, and a 13th gen i5 processor or equivalent. This configuration offers a balance of speed, storage, and cost-efficiency that’s hard to beat.
Gaming and Custom Builds: Tailored to Your Needs
If you’re in the market for a gaming rig or a custom-built machine, your needs will differ. Gamers should consider higher-end processors and additional graphics power to handle the latest titles. For custom builds, it’s best to consult with a professional who can tailor a system to your specific requirements.
In conclusion, don’t get caught up in the race for the latest and greatest. Instead, focus on what offers the best performance for your investment. And if you’re ever in doubt or need something more specialized, don’t hesitate to reach out for personalized advice. Give us a call at 818-347-1100.
Modernize Your Website: A Cost-Effective Solution
Introduction
So, your website has been gathering digital dust for years. It’s like a fancy business card that hasn’t seen an update since the early 2000s. But here’s the good news: You don’t need to break the bank to give it a fresh look. Let’s explore a simpler solution.
The Drag-and-Drop Approach
1. Wix, GoDaddy, and More
Platforms like Wix and GoDaddy offer user-friendly, drag-and-drop website builders.
These tools allow you to create and customize your website without diving into complex code or design work.
If you’re willing to invest some time learning the process, you can set up a professional-looking site with ease.
2. The Basics of Drag-and-Drop Websites
Simplicity: Drag-and-drop builders let you arrange elements (like text, images, and buttons) by simply dragging them onto your page.
Templates: Choose from a variety of templates to kickstart your design.
Customization: Customize fonts, colors, and layouts to match your brand.
Leave It to the Pros
1. No Time to Learn? We’ve Got You Covered
If you’d rather not learn the ins and outs of website building, leave it to the experts.
Our team can modernize your basic website in 3-5 billable hours.
Whether it’s a few pages or a complete overhaul, we’ll give your site a fresh look.
Tips for a Successful Website Update
Content Refresh: Update your text and images to reflect your current business offerings.
Mobile Optimization: Ensure your site looks great on all devices.
SEO: Optimize your content for search engines.
Contact Information: Make sure your contact details are up to date.
Conclusion
Don’t let an outdated website hold you back. Whether you DIY with drag-and-drop tools or let us handle it, a modernized website is within reach. Contact us today! 🌐✨
Troubleshooting Guide: When Your Wireless Printer Stops Working
Introduction
Dealing with a non-functional printer can be frustrating, especially when you’re in the middle of an important task. Fear not! In this guide, we’ll explore how to diagnose and resolve common issues related to wireless printers.
Understanding the Problem
• Don’t Reprint Immediately
When your printer fails to print, resist the urge to reprint your document.
Windows queues print jobs, so reprinting may result in multiple copies once the printer starts working again.
• Test the Printer Itself. Make a Copy:
If your printer is multifunctional, try making a copy directly from the printer.
If successful, it indicates that the printer hardware is functioning properly.
If making a copy fails, there might be an issue with the printer unit itself, and professional servicing may be required.
• Check Wireless Connection:
Verify whether your printer is connected to the wireless network.
Most printers have an LED indicator that shows their network status.
If the printer has lost connection to the network, restart both the printer and your router.
Often, this simple step resolves connectivity issues.
• Restart Your Computer:
Assuming the printer is still unresponsive, try restarting your computer.
Sometimes, a reboot can re-establish communication between the computer and the printer.
• Remove and Re-Add the Printer in Windows:
Go to Settings on your computer.
Navigate to Devices > Printers & scanners.
Locate your printer and remove it.
Add the printer back as a new device.
Windows may have been looking for it at a specific IP address, which could have changed after a printer or router restart.
Useful Tips for Printer Setup
• Initial Printer Setup:
If you’re setting up a printer for the first time or re-installing it, consider the following:
Ethernet Connection: If your printer features an ethernet port, consider connecting it directly to your router using an ethernet cable. This configuration allows you to continue wireless printing while preventing any potential loss of the wireless connection
Static IP Assignment: Assign a static IP address to the printer using your router’s DHCP server. This ensures that the printer always uses the same IP address.
Remember, if you need further assistance, don’t hesitate to give us a call at (818) 347-1100. We’re here to help you get your printer back on track! 🖨️🔍
Migrating to a New Computer: A Comprehensive Guide Using Veeam
Introduction
Upgrading to a new computer is an exciting step, but the process of transferring your data and settings can be complex. Fear not! In this article, we’ll explore how to seamlessly migrate from an old computer to a new one using Veeam Endpoint Backup.
What Is Veeam Endpoint Backup?
Veeam Endpoint Backup is a powerful tool designed to create full system backups, including the operating system, applications, and data. Its standout feature is the bare metal restore function, which allows you to restore your old system onto your new machine.
Step-by-Step Migration Guide
1. Create a Backup Using Veeam Endpoint Backup
Install Veeam Endpoint Backup on your old computer.
Connect an external storage device to your old computer.
Open Veeam Endpoint Backup and create a full system backup.
Choose the external device as the backup destination.
Let Veeam create a snapshot of your entire system.
2. Prepare Your New Computer
Set up your new computer.
Install Veeam Endpoint Backup on the new computer.
3. Create Bootable Recovery Media
On your new computer, use Veeam’s separate application called “Create Recovery Media” to make a bootable recovery USB stick.
This media will be essential during the bare metal restore process.
4. Restoring onto the New Computer
Boot from the USB Memory Stick:
Insert the USB stick containing the Veeam Recovery Media into your new computer.
Boot up your computer from this recovery media.
Plug in Your Backup Drive:
Connect the external drive where you stored your backup files.
Ensure it’s accessible within the recovery environment.
Perform a Bare Metal Restore:
Select the option for “Bare Metal Restore”
Follow the prompts to restore your old system onto the new computer.
You may need to delete existing partitions on your new computer if they are not automatically handled during the restore process.
If transitioning from an old MBR (Master Boot Record) system to a new UEFI (Unified Extensible Firmware Interface) system, follow specific commands to ensure bootability. You can find the instructions here. KB3156: MBR disk restore to UEFI system fails with "OS disk in backup uses MBR disk" warning (veeam.com)
Resize Partitions (if Necessary):
If your new hard drive is larger than the old one, consider resizing partitions to utilize the additional space effectively.
Success Rate: While Veeam Endpoint Backup is reliable, no solution is flawless. Be prepared for occasional hiccups during the restore process. Remember, if you encounter any issues during the process, feel free to give us a call at (818) 347-1100. We’re here to assist you! 🚀
Diagnosing Network Connection Issues: A Step-by-Step Guide
A non-functional network connection can be frustrating, but fear not! In this blog post, we’ll walk through the diagnostic steps to identify and resolve common network issues. Whether you’re using Windows 10 or Windows 11, follow along to troubleshoot like a pro.
Step 1: Check IP Address
When your internet connection misbehaves, The first thing to determine is whether your computer is successfully communicating with your router and obtaining an IP address. Let’s dive in:
• Open PowerShell or Command Prompt:
Press Win + X and select Windows PowerShell, Windows Terminal, or Command Prompt (depending on availability).
• Get IP Address:
Type the following command and press Enter:ipconfig
Look for an IP address under the IPv4 Address section. If it starts with 169.xxx.xxx.xxx, your computer isn’t getting a valid IP address.
• Media Disconnected:
If the IP address is missing or shows “Media disconnected,” your computer isn’t communicating with the router.
Troubleshoot by:
Restarting the router.
Checking wired cables and connections.
Restarting any switches between the router and your computer.
Step 2: Ping Test
• Assuming your computer is receiving a valid IP address, it will typically start with 192.xxx.xxx.xxx or 10.xxx.xxx.xxx:
Still in PowerShell or Command Prompt, type:ping 8.8.8.8
If you receive responses, your computer is connected to the internet and you should continue to Step 3.
• Contact Your ISP:
If there are no responses, call your Internet Service Provider (ISP) to check for service outages or account issues.
Step 3: DNS Troubleshooting
• DNS Server Issues:
If you got responses in the ping test, but websites still don’t load, it’s likely a DNS issue.
Restart the router (sometimes it clears DNS cache).
If that doesn’t work:
Manually change DNS servers.
• Change DNS Servers:
Open Settings:
Windows 10: Press Win + I, then click Network & Internet > Ethernet (or Wi-Fi) > Change adapter options.
Windows 11: Press Win + I, then click Network & Internet > Advanced network settings.
Right-click your active network adapter and select Properties.
Scroll down to Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Choose Use the following DNS server addresses:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 4.2.2.2
Click OK and restart your computer.
Conclusion
Diagnosing network issues involves a mix of technical know-how and patience. Remember to check IP addresses, ping external servers, and troubleshoot DNS problems.
If you’re still encountering difficulties, don’t hesitate to reach out to us at (818) 347-1100 for assistance. We’re here to support you!